Our services
Storm damage roof repairs in Sussex and Surrey
Has a storm lifted tiles, stripped a ridge or torn a flat roof at your home in East Grinstead, Crawley or anywhere in Sussex and Surrey? We make the roof safe, record the damage properly for your insurer, and then carry out the permanent repair at a fixed written price. Emergency line 07939 862 818, office 01342 445004.
Typical storm damage we repair
- Tiles and slates lifted, cracked or blown off, often along the eaves and verges
- Ridge and hip tiles loosened or thrown off where old mortar has given way
- Lead flashing peeled back from chimneys and walls
- Chimney pots and flaunching damaged or unstable
- Flat roof coverings torn at the edges or lifted from the deck
- Gutters and fascias pulled away by wind or falling branches
- Holes from fallen trees or debris
Why some roofs suffer more
Storm damage is rarely random. Roofs on higher, open ground take more wind, and many homes across the High Weald around East Grinstead sit on exposed ridges. Older roofs with ridge tiles held only by mortar, and tiles that were nailed sparingly when they were laid, are far more likely to lose pieces. Current standards require ridges, hips and verges to be mechanically fixed for exactly this reason. When we repair storm damage we fix to those standards, so the same storm does not do the same damage twice.
Storm damage? Send photos to 07939 862 818 on WhatsApp so we can prioritise urgent jobs. Office 01342 445004.
Step by step: from storm to finished repair
- Call and send photos. Ring 07939 862 818 or WhatsApp photos taken safely from the ground.
- Make safe. We secure loose pieces, sheet over holes and stop water coming in.
- Record the damage. Photographs, often from a drone, with notes on what was damaged and why.
- Itemised quote. A clear written price for the permanent repair, laid out the way insurers and loss adjusters expect.
- Approval. You, or your insurer, approve the quote. We can speak to the loss adjuster directly.
- Permanent repair. Carried out once conditions allow, with matched materials.
- Completion photos. For your records and your insurer.
Storm damage and your insurance
Most buildings insurance policies cover damage caused by a storm. Insurers usually look for evidence of strong winds around the date of the damage, and they normally exclude gradual wear and tear and poor maintenance. Clear photographs and an honest report help your claim go smoothly. We describe what we find accurately. If part of the problem was existing wear, we say so, because a report that overstates storm damage can cause problems with your claim.
| Insurers normally look for | How we help |
|---|---|
| Photographs of the damage | Close up and drone images, dated |
| A description of the cause | A plain English report of what we found |
| An itemised cost | A written quote broken down by item |
| Prompt action to prevent further damage | Same day make safe where possible |
After the storm: what to check
Our storm damage checklist shows you what to look for from the ground and in the loft, safely.
Storm repairs near you
See emergency roofer in East Grinstead, emergency roofer in Crawley or our main emergency roof repairs page.
Temporary versus permanent storm repairs
| Stage | What we do | Why |
|---|---|---|
| Make safe | Remove loose tiles or debris that could fall | Protects people below |
| Weatherproof | Temporary covering or quick tile fix | Stops further water damage |
| Assess | Full inspection, often with a drone | Finds all the damage, not just the obvious |
| Report | Photographs and itemised quote | Supports your insurance claim |
| Permanent repair | Repair to current standards | Long term fix |
Why do ridges and verges fail in storms?
Ridge and verge tiles sit at the edges of the roof, where wind suction is strongest. On many older roofs they were held only by mortar, which cracks and loosens over time. BS 5534 now requires mechanical fixing for ridges, hips and verges. When we replace storm damaged ridges or verges, we fix them mechanically so they are better able to resist future storms. See ridge and verge repairs.
What about trees and falling branches?
Falling branches can break tiles, damage rafters and crush gutters. Once the immediate damage is made safe, it is worth having trees near the house assessed. Some trees are protected by tree preservation orders or are in conservation areas, where you must give notice or get consent before cutting them back.
Warning signs of hidden storm damage
- Tiles that look slightly out of line from the ground
- Mortar or tile fragments in gutters
- Lead flashing that looks lifted or creased
- Damp patches appearing days after the storm
- Flat roof membranes with lifted edges
Storm damage in East Grinstead and Crawley
High, exposed areas around East Grinstead, including the edges of town and villages toward Ashdown Forest, take strong westerly winds. Crawley’s long terraced rows and open estates can funnel wind between buildings. In both towns, older roofs with mortar bedded ridges and verges are the most likely to lose tiles. See emergency roofer in East Grinstead and emergency roofer in Crawley.
What affects the cost of storm repairs?
As a guide, a typical storm repair for missing tiles or a loose ridge usually costs between £200 and £600, with more extensive damage costing more. Cost depends on the extent of the damage, access, materials and whether a temporary repair is needed first. We price permanent repairs after a free survey, with an itemised quote for your insurer. Read our storm damage checklist. Your exact price is confirmed in writing after a free survey.
Frequently asked questions
If water is coming in, call us to make it safe, then let your insurer know. Most policies expect you to prevent further damage, and our make safe photos support your claim.
Yes. We are happy to meet or speak to them and answer questions about the damage and the repair.
We give you an honest assessment either way. If the claim is declined, the quote still stands so you can decide what to do.
We match as closely as possible, using reclaimed tiles where needed, and show you before fitting.
We aim to make it safe the same day. After big storms we prioritise homes with water coming in.
We fix to current standards, which usually means mechanical fixings where the old roof relied on mortar. That makes a real difference in the next storm.
Make the roof safe and prevent further damage, keep receipts and photos, and check with your insurer before permanent work.
Yes. High winds can loosen pots and damage brickwork. Keep clear and call us.
Yes, including lifted edges and torn membranes.
Storm damage? Call us
07939 862 818 day or night, 01342 445004 in office hours, or WhatsApp photos to the emergency number. You can also request a survey online.
Book a free roof survey
Leave your name and number and we will call you back to arrange a free survey. Photos help us quote faster and spot anything urgent.
Free survey & fixed quote
Book your free roof survey
Call the office or send the form and we will arrange a survey at a time that suits you. The quote you get is fixed, in writing, and carries no obligation.